Monthly Archives: September 2012

KLM suitcase incident: perfect service!

I have landed at Schiphol Amsterdam airport a while ago onboard KLM / Air France Bowing only to discover that my new suitcase was seriously damaged. Expecting the usual hour delay in order to make the necessary complain, I headed to the KLM service desk. [caption id="attachment_703" align="alignleft" width="300"] KLM Airfrance service desk at Shiphol…
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