Hilton Moscow Leningradskaya contact details: Address: Kalanchevskaya Street 21/40, Moscow, 107078, Russian Federation TEL: +7-495-627-5550 FAX: +7-495-627-5551 Email: reservations@moscow-leningradskaya.ru On my way to the airport, late at night, I finally have time to call the front desk at Hilton Moscow and inform them that I actually arrive very early in the morning and it would…
Read more
Bubbles class onboard Northwest Airlines
By David Dekel It was years ago, but I remember it as if it was yesterday. Nadia, my ex and I were invited to a secret wedding in New York. Secret due to the fact that some people get married prior getting parents’ endorsement. Long story. Five days in NYC, company apartment in the middle…
Read more
ING Bank blocks a corporate account
Many words have been written about the quality of service in the Netherlands and many more about banks and their attitude. You’d think that in the middle of a global recession caused by banks and the financial industry themselves, banks would be more careful or customer oriented. Our experience proves the opposite. We have just…
Read more
KLM suitcase incident: perfect service!
I have landed at Schiphol Amsterdam airport a while ago onboard KLM / Air France Bowing only to discover that my new suitcase was seriously damaged. Expecting the usual hour delay in order to make the necessary complain, I headed to the KLM service desk. [caption id="attachment_703" align="alignleft" width="300"] KLM Airfrance service desk at Shiphol…
Read more
Hilton Budapest hotel review
Hilton Budapest Location [caption id="attachment_677" align="alignright" width="300"] Chain Bridge Budapest, Hungary[/caption] The Hilton Budapest is not located in the city centrum. In fact it is located on the high hill on the other side of the Danube the part of the city used to be called Buda. Looking across the river uphill from Pest, the…
Read more
Social Media nightmare and CRM thoughts
It depicts the growing power social media gained in public opinion, access and usage. Just as much as it can contribute to a firm or individual PR, it can make a nightmare as well.
The days firms had absolute PR power over the individual customer, are over!
Read more
Banks in Europe failing customers
Retail bankers are letting consumers down,” said Meglena Kuneva, the European commissioner for consumer policy. This statement is published after a survey done by EU commission exposing that EU banks’ transparency and business conduct is much below expected level and is bordering violation of EU laws.
Read more
Dutch Tax: Me no English…
The Dutch tax authorities forbid their employees to speak English. This is what we at Endeavour think about it. In our efforts to change the world, making it a better place to live in, this is our first quest trying to fix wrong doing. Your support is essential.
Read more