Blog

Social Media nightmare and CRM thoughts

It depicts the growing power social media gained in public opinion, access and usage. Just as much as it can contribute to a firm or individual PR, it can make a nightmare as well. The days firms had absolute PR power over the individual customer, are over!
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Banks in Europe failing customers

Retail bankers are letting consumers down,” said Meglena Kuneva, the European commissioner for consumer policy. This statement is published after a survey done by EU commission exposing that EU banks’ transparency and business conduct is much below expected level and is bordering violation of EU laws.
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IBC 2009 Amsterdam Awards

I was invited today to the IBC award winning ceremony in Amsterdam. Someone must have thought I’d look good in the crowd. The ceremony was interesting, but first thing first. A little about IBC in general: (more…)
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The recession and me

(Blog entry originally posted  on March 27th 2009) We are not strangers to each other. We have met before.  It was March 2000 the month marked as the collapse of the Dot.com firms dragging with them the whole ICT industry.  At the time I was a Director of Operations in a Dutch software firm with…
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Dutch Tax: Me no English…

The Dutch tax authorities forbid their employees to speak English. This is what we at Endeavour think about it. In our efforts to change the world, making it a better place to live in, this is our first quest trying to fix wrong doing. Your support is essential.
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Landing on the Hudson

Blog entry Endeavour management blog, describing the event as the result of accurate industry with narrow margins for errors and strict regulations and training.
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