Posts Tagged ‘hilton hotel’

Hilton hotel Warsaw: When it’s good, it is really good

Friday, August 14th, 2009

Great service is always appreciated. It is not every day that you run into a good service and I believe most people appreciate good service and remember it.
I for example, as a service oriented professional, am always on the lookout for good service and, always reword it with a letter or email and even write about it as you can see.
The truth is service quality made a giant leap last years’, especially due to the contribution of technology that made it possible to identify individuals, understand their preference, trace behavior and being able to communicate with them on their own terms and in their own format of communication.

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